How long will my order take?

Delivery Times

Stock availability for all products are displayed on the product information page. This will tell you if we have the item in stock, or when we expect to dispatch order should we be waiting for the item to be restocked. Delivery is normally 3 to 5 working days from when your order dispatched.

In Stock Products

If all the products are in stock at the time of your order, your order will be dispatched the same working day if placed before 11 a.m. or the next working day for orders placed after 11 a.m.

For orders placed at weekends or during Bank Holidays your order will be dispatched during the first available working day.

Other Products

If we are awaiting stock from our distributors, your order will normally be dispatched between 3 and 9 working days following receipt of your order. Some products may take longer and this will be displayed on the product information page.

Delayed Products

Occasionally, your ordered item may go out of stock for an expended period, this is normally if the product is being reprinted, or our distributors are waiting for a shipment from the respective games company.

Should this occur, we will notify you as soon as possible of any delay to your order. You will have the option to cancel the order and receive a full refund, or continue to wait and we will dispatch the item as soon as it is available.

Pre-Orders

Items ordered as pre-orders will normally be dispatched on the day the arrive to us. You will be charged for your order at the time the order is placed.

Occasionally products are exceptionally popular and we may not receive our full allotment of a particular product. If this occurs orders will be dispatched on a first come first served basis. If we cannot fulfill your pre-order we will notify you as soon as possible, and you will have the option to cancel the order and receive a full refund, or continue to wait and we will dispatch the item as soon as it is available.