Returns and Refunds

Returns

If you are anything less than delighted with your purchase for any reason, you can return it unused, unopened and in a sellable condition up to seven working days starting the day after delivery, for a full refund, excluding any delivery charges.

Returns should be sent to:
Games Shop Ltd
28 Bosvean Road
Shortlanesend
Truro
Cornwall
TR4 9DX

If returning a product under the Consumer Protection (Distance Selling) Regulations you are responsible for any delivery charges when sending the product back to us. We recommend that you use a Signed For service and ensure that the product cost is covered by adequate insurance.

This provision does not affect your statutory rights relating to faulty or misdescribed goods or your right to cancel orders under the Consumer Protection (Distance Selling) Regulations, further details of which are available from your local Trading Standards Department or Citizens Advice Bureau.

Refunds

Refunds on returned products will normally be made within three working days of receipt of your returned product.